Privacy Policy

Last updated: December 2024

At ExamsAnalyser, we are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Educational background and academic goals
  • Date of birth and demographic information
  • Payment and billing information

Educational Data

  • Test scores and performance analytics
  • Study progress and learning patterns
  • Question responses and time spent on activities
  • Course completion and achievement records

2. How We Use Your Information

  • Provide personalized exam preparation services
  • Generate performance analytics and progress reports
  • Improve our educational content and teaching methods
  • Send important updates about courses and exams
  • Provide customer support and technical assistance
  • Ensure platform security and prevent fraud

3. Data Security & Protection

Security Measures: We implement industry-standard encryption, secure servers, and regular security audits to protect your data.
  • SSL/TLS encryption for all data transmission
  • Secure cloud storage with regular backups
  • Limited access to authorized personnel only
  • Regular security monitoring and threat detection

4. Information Sharing

We do not sell your personal information. We only share data in specific circumstances outlined below.

We may share information with:

  • Trusted service providers who help operate our platform
  • Legal authorities when required by law
  • Anonymous, aggregated data for research purposes

5. Your Rights & Choices

Correction

Update or correct inaccurate information

Deletion

Request deletion of your account and personal data

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand user behavior
  • Preference Cookies: Remember your settings and preferences

8. Data Retention

  • Account data: Retained while your account is active
  • Performance data: Kept for educational analytics (anonymized after 3 years)
  • Payment records: Retained for legal and tax requirements
  • Deleted upon request, subject to legal obligations

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Email notification to registered users
  • In-app notifications
  • Updates on our website

Questions About Your Privacy?

We're here to help. Contact our privacy team with any questions or concerns.

privacy@examsanalyser.com
+91-xxxxxxxxxx